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Careers

Hydropothecary is committed to medical excellence and achieves this through our growing techniques, process control, quality assurance testing, robust research and development, and by offering an exceptional customer service experience. To that end we are seeking skilled, energetic and highly focused professionals to be part of our team.

If you are interested in joining the Hydropothecary team and taking that next step towards a fulfilling career, please send us your resume at resume@thehydropothecary.com. If there are currently no openings or none of the listed openings correspond to your profile, we will keep it in our database for future consideration.

We thank you for your interest and invite you to continue to check back on our website for updates on employment opportunities and other exciting news.

Current Openings

Customer Experience Specialist

The Hydropothecary is a licensed producer of medical marijuana, which is sold legally and directly to patients with a prescription from their doctor through our company website. Founded in 2013, Hydropothecary aims to provide Canadians with quality products and an exceptional customer service experience.

We are currently seeking a Customer Experience Specialist to join our team of professionals dedicated to providing 24/7 concierge service for our clients. Your focus will be on assisting with customer acquisitions, relations and care. This includes but is not limited to:

  • As part of a team, managing 24/7 toll free line, answer questions from customers, general public and third parties such as members of law enforcement, doctors, nurse practitioners, caregivers, etc. both orally and in writing.
  • Ensuring compliance with the Access to Marihuana for Medical Purposes Regulations at all times and reporting any notice of non-compliance to management immediately.
  • Supporting the team of Registration Specialists and participating in the registration process as needed.

This is a full-time position, which offers a great work environment and excellent benefits.

The ideal candidate is bilingual and demonstrates exceptional communication skills. Experience in customer service, including phone based work, is an important asset. Candidates should have demonstrated ability to manage stress, to follow strict protocols and to handle confidential information.

If you are interested in joining our team and taking that first step towards a fulfilling career in customer service, please send us your resume by e-mail at resume@thehydropothecary.com.

We thank all candidates for their interest. However, only selected candidates will be contacted.

Dried Product Processing Specialist

The Hydropothecary is a licensed producer of medical marijuana, which is sold legally and directly to patients with a prescription from their doctor through our company website. Founded in 2013, Hydropothecary aims to provide Canadians with quality products and an exceptional customer service experience.

We are currently seeking an Dried Product Processing Specialist who will be responsible for manicuring, milling, decarboxylation and packaging of dried medical marijuana, as well as completing all required documentation. This includes, but is not limited to:

  • Monitor, participate in and maintain work flow for each step of the post-harvest production: final manicure, milling, decarboxylation and packaging;
  • Clean and maintain equipment and facilities used in the process;
  • Collaborating with the Quality Assurance team to:

    • lot dried product for sale;
    • submit samples for analysis;
    • observe control points and equipment, as well as monitor resources to ensure quality standards are met.
  • Compile, sort, analyze data and report on production performance;
  • Assist in the development and implementation of cost reduction solutions and reporting systems;
  • Adhere to safe and sanitary working procedures and practices at all times;
  • Assisting the Oil Product processing team as required.

The ideal candidate holds a diploma in science and experience working in a laboratory environment since this position requires strong attention to detail and strict adherence to written Standards Operating Procedure. Organization skills, demonstrated record keeping abilities and proficiency with MS Office are essential. An understanding of Health Canada’s Good Manufacturing Practices (GMP) is an asset. Bilingualism is also an important asset.

This is a full-time position, which offers a great work environment and excellent benefits.

If you are interested in joining our team and taking that first step towards a fulfilling career in production, please send us your resume by e-mail at resume@thehydropothecary.com.

We thank all candidates for their interest. However, only selected candidates will be contacted.

Help Desk Technician

The Hydropothecary is a licensed producer of medical marijuana, which is sold legally and directly to patients with a prescription from their doctor through our company website. Founded in 2013, Hydropothecary aims to provide Canadians with quality products and an exceptional customer service experience.

We are currently seeking a Help Desk Technician. As part of Corporate Services, the IT Support team’s goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. Reporting to the IT Manager, the Help Desk Technician is responsible for installing and maintaining computer systems, as well as educating users in an effort to enable them to make appropriate and safe decisions on their usage of the IT infrastructure. Among other things, you will be expected to:

  • Set up workstations with computers and necessary peripheral devices (printers, scales, scanners, etc.);
  • Test computer hardware, mobile devices, and other computing devices to ensure functionality;
  • Install and configure appropriate software and functions according to specifications;
  • Ensure security and privacy of networks and computer systems;
  • Provide orientation and guidance to users on how to operate new software and computer equipment;
  • Organize and schedule upgrades and maintenance without deterring others from completing their work;
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.);
  • Maintain inventory of computer and communications equipment, anticipate shortages and replenish stock as necessary;
  • Manage Help Desk Ticket Queue, resolve or escalate issues as appropriate. Capture all work activity within the system in a timely manner.

This is a full-time position, which offers a great work environment and excellent benefits.

A successful Help Desk Technician must have a thorough knowledge of computer software and hardware along with a variety of internet applications, networks and operating systems. Relevant training and proven experience as a help desk technician or other similar capacity is required. Certifications such as CompTIA A+, MSCP, CCNA, etc. are considered an asset. Other qualities should include:

  • Excellent diagnostic and problem solving skills;
  • Excellent communication ability in both official languages;
  • Outstanding organizational and time-management skills;
  • Good knowledge of internet security and data privacy principles; and,
  • Strong attention to detail and customer-service mindset.

If you are interested in joining our team and taking that first step towards a fulfilling career, please send us your resume by e-mail at resume@thehydropothecary.com.

We thank all candidates for their interest. However, only selected candidates will be contacted.

Assistant Grower

Hydropothecary is a licensed producer and distributor of medical marijuana under Health Canada`s Access to Cannabis for Medical Purposes Regulations (ACMPR). Our company`s founding vision is to combine artisanal growing techniques and quality production with the highest levels of customer service. Out medical cannabis is naturally grown, without the use of synthetic pesticides in state-of-the-art greenhouses. We are currently seeking an Assistant Grower. This is a full-time permanent position which offers excellent benefits.

Role and responsibilities

Under the supervision of the Master Grower, the Assistant Grower will execute the following tasks related to production:

  • will maintain and renew mother plants
  • will assist in cloning and germination of new plants
  • will efficiently transplant the plants into desired pots
  • will maintain plants in flowering
  • will effectively scout for insects and diseases
  • will assist in necessary treatments (application of predators, sprays)
  • will be able to follow and supervise work orders provided by the Master Grower
  • will supervise and help with harvesting activities when needed (trimming, drying, etc.)
  • will be able to effectively keep track of inventory of growing plants and work with ICS
  • will be detail oriented and correctly fill out all forms connected to his/her work
  • will show initiative in all activities pertaining to cultivation

Including all of the above-mentioned tasks, the Assistant Grower will know and follow all sanitation regulations, as well as, security regulations in all their performed tasks. They will strictly follow all the operational procedures they are assigned to as described by the SOPs. They will work efficiently, independently and will be very detail oriented. They will be punctual, available and will maintain a good work atmosphere with their colleagues.

Minimum Requirements

  • A college diploma in horticulture or related field is required
  • 2-3 years of work in the greenhousing industry
  • Available to work sometimes on weekends
  • Pesticide certification is a plus, but not necessary

If you are interested in joining our team and taking that first step towards a fulfilling career, please send us your resume by e-mail at resume@thehydropothecary.com.

We thank all candidates for their interest. However, only selected candidates will be contacted.

Project Manager

The Hydropothecary Corporation is a licensed producer of medical marijuana, which is sold legally and directly to patients with a prescription from their doctor through our company website. Founded in 2013, Hydropothecary aims to provide Canadians with quality products and an exceptional customer service experience.

We are currently seeking a Project Manager to join our Product Management Team. The position is based at our facility located in Gatineau, Quebec. This is a permanent, full-time position which offers excellent benefits.

Reporting to the Product Manager (who will oversee the Product Management Team), the Project Manager ensures every project is delivered on time, within budget and scope. Projects will include the quarterly launch of new products, collaborative activities and other product management initiatives.

Responsibilities include, but are not limited to:

  • Overseeing projects for New Product Introduction (NPI) and new Product Management initiatives from beginning to end.
  • Building detailed project plans and reports to track progress and keep relevant stakeholders up to date on project execution.
  • Coordinating internal resources and dependencies from vendors.
  • Working closely with internal teams such as Sales and Marketing, Operations, QA and Cultivation to define/fine tune product development/management processes.
  • Ensuring products and projects are compliant with the Access to Cannabis for Medical Purposes Regulation.

Qualifications:

The ideal candidate holds a PMP designation, combined with a minimum of 3 years’ experience as a Project Manager. Experience in project management within the pharmaceutical sector or another FMCG setting is an important asset. Bilingualism is preferred.

Candidates should also have advanced knowledge of G-Suite, MS Office Suite (including MS Project) and other project management software. The ability to work in a fast-aced environment undergoing rapid growth is also essential.

Applicants must not have any legal impediment to employment.

If you’re interested in joining the Hydropothecary team and taking on a new, exciting challenge within our Product Management Team, please send us your resume via e-mail at resume@thehydropothecary.com.

We thank all candidates for their interest. However, only selected candidates will be contacted.

Bilingual Communications Coordinator

The Hydropothecary Corporation is a licensed producer of medical marijuana, which is sold legally and directly to patients with a prescription from their doctor through our company website. Founded in 2013, Hydropothecary aims to provide Canadians with quality products and an exceptional customer service experience.

We are currently seeking a Bilingual Communications Coordinator to join our expanding team of professionals. Reporting to the Marketing Manager, the incumbent will draft, review and edit content for various publications such as print publications, press releases, websites and social media. He/she will work closely with various internal partners on both internal and external communications, as well as investor relations materials.

This includes, but is not limited to:

  • Draft, proofread, edit and/or translate content for print and digital medias, including seeking out required information from subject matter experts, adjusting content to various audience/media and coordinating content approvals;
  • Assist in the development of a Social Media Strategy, develop content and coordinate publication with Brand Builders in accordance with the established calendar;
  • Liaise with service providers, such as translators, independent writers and printers to ensure timely delivery of communications material;
  • Participate in Media Monitoring;
  • Coordinate Hydropothecary’s attendance at various events and act as a company representative, as required;
  • Assist in the development and execution of various campaigns.

The successful incumbent holds a degree in Communications, Public Relations or other related field, combined with a minimum of 2 years’ experience in content development. He/She must possess exceptional writing skills, in both French and English. Experience in content development for traditional and digital mediums is an important asset, as well as advanced knowledge of social media platforms. Knowledge of the MS Office or G-Suite software is required, while knowledge of InDesign and/or Photoshop will be considered important assets. Candidates must have a demonstrated ability to multitask and remain organized in a fast-paced environment.

We recommend candidates have a vehicle at their disposal. Candidates must not have a legal impediment to employment and all candidates will be required to submit a criminal background check as a condition for employment.

If you’re interested in joining our team, please send along your resume and cover letter by e-mail at resume@thehydropothecary.com.

We thank all candidates for their interest. However, only selected candidates will be contacted.

Junior Brand Builder

The Hydropothecary is a licensed producer of medical marijuana, which is sold legally and directly to patients with a prescription from their doctor through our company website. Founded in 2013, Hydropothecary aims to provide Canadians with quality products and an exceptional customer service experience.

We are currently seeking a Junior Brand Builder to join our expanding team. Reporting to the Marketing Manager, the incumbent will develop print and digital marketing material, play an active role in ensuring Hydropothecary’s presence on multiple social media platforms, and participate in the execution of various campaigns. Although reporting to the Marketing Manager, the incumbent will be expected to work closely and liaise with our Business Development team and Communications experts.

Among other things, the Junior Brand Builder will be expected to:

  • Assist the Brand Builder in the development, review and update of all marketing materials (print and digital), ensuring branding guidelines are respected at every level;
  • Participate in the development and execution of a Social Media Strategy and generate required imagery for social media,
  • Liaise with service providers, including agencies, art services, printers, etc. to ensure completion of mandates and projects within established timelines;
  • Assist the Marketing Manager in the development and execution of various other marketing campaigns and activities.

Requirement:

  • A diploma in graphic design or other related field (as well as a portfolio) is required;
  • In-depth knowledge of Adobe Photoshop, InDesign and Illustrator (other program knowledge would be considered an asset);
  • In-depth knowledge of Social Media platforms is an important asset;
  • Demonstrated ability to develop creative concepts and visual design to meet business objectives;
  • Experience in conceptualizing and/or creating video content is an important asset;
  • Demonstrated ability to work in fast-paced, deadline-sensitive environment while remaining   organized and manage multiple projects simultaneously;
  • Ability to communicate clearly and efficiently in French and English, oral and written.

We highly recommend candidates have access to a vehicle. Candidates must not have a legal impediment to employment and will be required to submit a criminal record check prior as a condition of employment.

If you’re interested in joining our team, please send us a copy of your cover letter, resume and portfolio by e-mail at resume@thehydropothecary.com.

We thank all candidates for their interest. However, only selected candidates will be contacted.

While we thank all candidates for their interest, only those candidates being considered will be contacted.

The Hydropothecary Corporation is an equal opportunity employer.

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