1. Fill out our online Registration Form to get started.

    You can also download and print a copy of the Registration Form - simply complete the form, scan and email back to us at or fax it to 1-888-965-4623. If you do not have access to a computer, please call us at 1-844-406-1852 and we would be happy to mail you a form.

  2. The next step is downloading a Medical Document to take to your health practitioner.

    This document, sometimes referred to as a prescription, is to be completed by your health practitioner (physician, surgeon or a nurse practitioner) and will specify dosage requirements as well as which products may be used for your treatment. Once they have completed the document, please fax it back to us at 1-888-965-4623.

    If you need help finding a doctor please contact us 24/7 at 1-844-406-1852.

  3. Once we receive and rapidly verify both of your documents, we will contact you to confirm your registration and place your first order.

Additional forms to download, only required if they are applicable to you:


Call us

Our bilingual concierge team is available 24/7 by phone.


Email us
Mail us

120 Chemin de La Rive
Gatineau, QC
J8M 1V2

At the Hydropothecary we respect your privacy at all times & you can call us 24/7.